Privacy Policy

When you send an enquiry through the contact form, we receive:

• Your name and email address.
• Your organisation and the type of enquiry.
• The description you write, and a website address if you choose to provide one.

Your enquiry is delivered to our inbox by email. It is not stored in a database on this website.

• To protect the contact form from repeated or automated submissions, the IP address of the request is held temporarily in server memory. We do not write it to a database or use it for any other purpose.
• Like most websites, our hosting provider may record standard technical information, such as IP address, browser type and the time of a request, to operate and secure the service.
• If you choose a light or dark appearance, that preference is saved in your browser's local storage on your device. It is never sent to us.
• Visitors in Europe see a short notice about storage. When you close it, that choice is saved on your device in the same way, so the notice is not shown again.

This website does not set cookies and does not use cross-site tracking or advertising. The only information it stores on your device is described above, and it is used solely to provide the website as you chose to view it. Where we measure visits, we use Plausible Analytics, which counts page views without cookies and without identifying individual visitors.

• To read and reply to your enquiry, and to continue that conversation.
• To keep the website and its contact form secure and working.

We do not sell personal information, use it for advertising or make automated decisions about you.

Enquiries are delivered through an email delivery service (Resend), and the website runs on a hosting provider. These providers process information only to provide their service to us. Some of them may process information outside India or outside the country where you live.

We keep enquiry emails for as long as they are needed to respond and to keep a record of that correspondence. You can ask us to delete them sooner.

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you can withdraw your consent to our using it. We will respond within a reasonable time.

Depending on where you live, laws such as India's Digital Personal Data Protection Act, 2023, the EU General Data Protection Regulation or the UK GDPR may give you these and other rights, including the right to complain to your data protection authority.

This website is not directed at children, and we do not knowingly collect information from them.

If our practices change, we will update this page and the date at the top.

For any question or request about your information, please write to us through the contact page.

Contact PRIMALOR